Privacy Policy
Effective Date: February 5, 2025
This Privacy Policy outlines the practices and policies of Capitol City Pawn ("we," "us," or "our") regarding the collection, use, and protection of personal information provided by users ("you" or "users") through our website, in-store services, and mobile communications.
By using our services or submitting your personal information, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information
We collect personal information from users when:
- You voluntarily provide it during in-store or online transactions
- You submit your phone number to receive text messages via 10DLC (10-Digit Long Code)
- You contact us through our website, phone, email, or SMS
- You browse our website or sign up for communication
Information We May Collect:
- Full name
- Phone number and email address
- Billing and shipping address
- Government-issued identification (for in-store transactions)
- Payment and transaction history
- Communication preferences
2. Use of Personal Information
We use the information you provide to:
- Complete transactions and deliver services
- Send SMS notifications or alerts as requested
- Provide customer care and respond to inquiries
- Improve our offerings and customer experience
- Comply with legal requirements
3. Privacy and 10DLC Compliance
As a 10DLC messaging provider, we comply with all relevant guidelines:
- Opt-in and opt-out information is clearly presented
- User data is securely handled and never sold or shared for marketing or analytics
- Users opt in voluntarily and may opt out at any time by texting "STOP"
Messaging Categories
By opting in, you agree to receive text messages regarding:
- Account Notifications
- Customer Care
- Occasional Marketing Purposes
Message Frequency Varies.
Message & Data Rates: Standard message and data rates may apply, based on your mobile service provider.
To opt out, text "STOP"
For help, text "HELP"
4. Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Opting Out
You may opt out of receiving text messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" or contact us directly.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Analyze traffic and user behavior
- Improve website functionality and content delivery
- Provide personalized experiences and promotions
You may manage cookie preferences in your browser settings. Disabling cookies may affect some site functionality.
7. Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal data. While we take these steps seriously, no method of data transmission or storage is 100% secure.
8. Data Retention
We retain your personal information as long as necessary to fulfill the purposes described in this policy or as required by law.
9. Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect or store information from minors.
10. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Capitol City Pawn
115 SW 29th St.
Topeka, KS 66611
? (785) 234-4466